Before Making an Appointment

Call the practice to confirm:

• They are taking new patients and work with your specific health insurance plan

• What payment may be due at the time of service and forms of payment accepted

Non-covered Services

Please be aware that some services might not be covered by your health insurance plan. Some, or even all, of the services you receive may be non-covered or considered unnecessary by the insurer. It is very important to verify your coverage with your insurance provider, as non-covered services must be paid for in full at the time of the service.

Claims Submission

Your insurance company might need you to supply certain information directly. It is your sole responsibility to comply with any supplemental requests.

Contact your health insurance provider if you have specific questions about your health plan and covered services.

Tips for Your Visit

• Arrive 15 minutes early for your appointment.

• Be prepared to verify your home address, email address and phone number.

• Bring the following information:

  • Your insurance card and ID

  • List of your symptoms, if any

  • List of medications you are taking and the dosage, including over-the-counter medications, vitamins, herbs and supplements (if you have a smartphone, you can take pictures to show your doctor)

  • Your health history and family medical history if this is your first visit

  • Questions you want to ask (list the most important questions first to make sure you get answers)

• Talk with your provider about your health concerns, explain any symptoms and be honest about your health history.

• Let the doctor know if you do not understand something. You may want to bring a family member or friend to help ask questions and remember answers.

• Before you leave your doctor’s office, be sure you understand any instructions your doctor has given you.